Warranty

 
Sleep Icon offers a 10 year of Non Prorated warranty on all the mattresses.  Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage or stains. However, if there is a warranty defect not caused by the abuse or damage then the mattress would be covered under the standard warranty. 
 
All Sleep Icon mattress must have indentations or sagging of more than 1.5 inches to claim the manufacturer warranty. The warranty covers everything except the cover.  We recommend the customer use a waterproof mattress protector on the mattress to prevent stains from getting into the mattress.  Any stain on the mattress will void your warranty.  The waterproof mattress protector keeps the mattress healthy and showroom quality.
 
Sleep Icon offer extended warranty on all adjustable base(s) for full 10 years from the date of delivery. It covers parts and labor in your home for free in the USA. For Twin, TXL and Full........$99.00 AND for Queen, King and Cal King $149.00
 
 

Standard Manufacturer's 1-3-20 Limited Warranty

  • 1 Year Full Warranty
  • 2nd & 3rd Year Limited Warranty
  • 4th through 20th Year Limited Warranty

Optional Guardsman™ Warranty

  • 10 Year Zero-Cost Protection

How does my Adjustable Bed Warranty Work?

Year Standard Manufacturer's Limited Warranty Optional Guardsman™ Protection Plan
1 Covered Covered by Manufacturer
2-3 Labor and shipping costs not covered All parts and costs covered, with in-home repair included.
4-10 Only steel base parts covered. Any electronics, electrical components, drive motors or massage motors are not covered. Customer pays shipping, labor, and any other parts costs. All parts and costs covered, with in-home repair included.
11-20 Only steel base parts covered. Any electronics, electrical components, drive motors or massage motors are not covered. Customer pays shipping, labor, and any other parts costs. 10-year protection has expired, bed still covered under manufacturer's warranty.